Returns Policy

Dear Customer,

Return request must be made within 30 days of delivery.

All returns require an authorization to be processed. Please contact CANADA Enduring at sales@canadaenduring.com to obtain your return authorization.

All returns must be received in original condition with the original product box. We do not accept returns of used or damaged merchandise.

Returns incur a restocking fee of 7% of the sale price for knives.

And returns incur a restocking fee of 18% of the sale price on all other products.

You may cancel your order anytime if it has not shipped yet. Contact us early at sales@canadaenduring.com as we do process and ship orders fast.

Refunds are provided as a credit to the credit card used at the time of purchase. We may require that you supply us with the full credit card number in order to process your refund.

You are responsible to organize the shipping to our facility.

After discussing the matter with us and coming to an agreement, you will receive a return authorization. Send your return product at your convenience provided you follow the 30 days following delivery. We do recommend that you attain delivery confirmation and/or package tracking from your shipping company. This will help provide assurance to you that your package has arrived at our facility. CANADA Enduring will not be liable if your knife and/or other product gets damaged, lost or stolen during the transport. We also do recommend that you take a shipping insurance from your shipping company to protect your investment.

PLEASE MAKE SURE YOU SELECT A SHIPPING COMPANY THAT DELIVERS TO “PO BOX” (Post Office Box).

UPS, FedEX, DHL does NOT ship to PO BOX.

CANADA ENDURING SHIPPING ADDRESS IS A “PO BOX”.

Your refund will be processed upon reception of the knife and/or other product (in its original condition) with the original product box.

Please follow all instructions below for returning your knife and/or other product to us.

Prepare your knife and/or other product for shipment with the original product box.

Package your knife and/or other product securely in a shipping box. Be sure the knife cannot move or shift while inside the package.

DO NOT ship your knife in: poor-quality packaging, a padded envelope, a regular paper envelope, nor a packaging of sub-quality that won't survive the transport. Use a solid packaging that you can rely on.

CANADA Enduring is not responsible for lost or stolen knives and/or other product during the shipping process.

Please include a note with your knife and/or other product shipment that state the following:

  • Your Full Name
  • Your Contact Phone Number
  • Your Contact Email Address
  • A description of the issue

Send your package to:

CANADA Enduring Inc

Attention: Returns Department

PO BOX 2890

Pincher Creek, Alberta, T0K 1W0

CANADA

PLEASE MAKE SURE YOU SELECT A SHIPPING COMPANY THAT DELIVERS TO “PO BOX”.

UPS, FedEX, DHL does NOT ship to PO BOX.

CANADA ENDURING SHIPPING ADDRESS IS A “PO BOX”.

If you have any questions regarding our return policy, please contact us at sales@canadaenduring.com

 

CANADA Enduring Best Folding Knife - Canada Tourism - Canada History - Canada Heritage

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RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY, AND INDEMNITY AGREEMENT

By purchasing or receiving any item produced by Canada Enduring, Inc., the owner assumes the responsibility to research and comply with all applicable federal, provincial, territorial, state, local, and international laws related to the possession, ownership, carry, shipment, transport, and use of any Canada Enduring product.

The owner expressly agrees to indemnify and hold harmless Canada Enduring, Inc. for all claims resulting directly or indirectly from the purchase, possession, ownership, transportation, or use of the item in violation of applicable federal, provincial, territorial, state, local, and international laws or regulations.

Canada Enduring, Inc. is not liable for the misuse of any Canada Enduring knife or product, purchased either directly from Canada Enduring or a reseller.

Canada Enduring, Inc. is not liable for injuries and/or death where any Canada Enduring knife or product is involved in any way, purchased either directly from Canada Enduring, Inc. or a reseller.

You must be eighteen 18 years of age to purchase Canada Enduring knives.

All rights reserved. All product names, art and text herein are the property of Canada Enduring, Inc. and may not be reproduced in part or whole without the sole written permission of Canada Enduring, Inc.

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