Our Enduring Lifetime Servicing

Send in Your Knife for Our Enduring Lifetime Servicing... No Questions Asked.

Our Enduring Lifetime Servicing guarantees that CANADA Enduring will re-sharpen your knife to factory edge, for the lifetime of your exceptional knife.

What is included?

  • Cleaning your knife
  • Oiling the blade's pivot axis
  • Adjusting / tightening the blade and other knife components
  • Re-sharpening your knife blade to perfection

All servicing work require an authorization to be processed. Please contact CANADA Enduring at servicing@canadaenduring.com to obtain your servicing authorization.

After discussing the work to be done, and receiving a servicing authorization, you are welcome to send your knife at your convenience.

You are responsible to organize the shipping to our facility. And we will charge you a reasonable shipping fee to return the knife to your location.

However, we do recommend you attain delivery confirmation and/or package tracking from your shipping company. This will help provide assurance to you that your package has arrived at our facility. CANADA Enduring will not be liable if your knife gets damaged, lost or stolen during the transport. We also do recommend that you take a shipping insurance from your shipping company to protect your investment.

PLEASE MAKE SURE YOU SELECT A SHIPPING COMPANY THAT DELIVERS TO “PO BOX” (Post Office Box).

UPS, FedEX, DHL does NOT ship to PO BOX.

CANADA ENDURING SHIPPING ADDRESS IS A “PO BOX”.

Please follow all instructions below for sending your knife in for servicing. Prepare your knife for shipment. For the safety of our technicians, please clean away any dirt, debris, or bio-hazard such as blood or animal matter from your knife. Any knife received in this condition will be returned with no servicing done.

Package your knife securely in a shipping box. Be sure the knife cannot move or shift while inside the package and that there are no loose blades that will fall out and harm a technician.

DO NOT ship your knife in: poor-quality packaging, a padded envelope, a regular paper envelope, nor a packaging of sub-quality that won't survive the transport. Use a solid packaging that you can rely on.

CANADA Enduring is not responsible for lost or stolen knives during the shipping process.

Please include a note with your knife shipment that state the following:

  • Your Full Name
  • Your Contact Phone Number
  • Your Contact Email Address
  • Your Full Shipping Address (for shipping back to you)

Send your package to:

CANADA Enduring Inc

Attention: Servicing Department

PO BOX 2890

Pincher Creek, Alberta, T0K 1W0

CANADA

PLEASE MAKE SURE YOU SELECT A SHIPPING COMPANY THAT DELIVERS TO “PO BOX”.

UPS, FedEX, DHL does NOT ship to PO BOX.

CANADA ENDURING SHIPPING ADDRESS IS A “PO BOX”.

If you have any questions regarding our Enduring Warranty, please contact us at servicing@canadaenduring.com

 

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RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY, AND INDEMNITY AGREEMENT

By purchasing or receiving any item produced by Canada Enduring, Inc., the owner assumes the responsibility to research and comply with all applicable federal, provincial, territorial, state, local, and international laws related to the possession, ownership, carry, shipment, transport, and use of any Canada Enduring product.

The owner expressly agrees to indemnify and hold harmless Canada Enduring, Inc. for all claims resulting directly or indirectly from the purchase, possession, ownership, transportation, or use of the item in violation of applicable federal, provincial, territorial, state, local, and international laws or regulations.

Canada Enduring, Inc. is not liable for the misuse of any Canada Enduring knife or product, purchased either directly from Canada Enduring or a reseller.

Canada Enduring, Inc. is not liable for injuries and/or death where any Canada Enduring knife or product is involved in any way, purchased either directly from Canada Enduring, Inc. or a reseller.

You must be eighteen 18 years of age to purchase Canada Enduring knives.

All rights reserved. All product names, art and text herein are the property of Canada Enduring, Inc. and may not be reproduced in part or whole without the sole written permission of Canada Enduring, Inc.

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